RETURN INFO
HERE AT EIRONONS.COM, WE WANT YOU TO BE 100% COMPLETELY SATISFIED.
IF, FOR ANY REASON, YOU ARE NOT HAPPY WITH YOUR UNUSED PURCHASE, EIRONONS.COM WILL ACCEPT RETURNS WITHIN 10 DAYS OF YOUR PURCHASE DATE.* YOU MAY RETURN THE UNUSED ITEM OR ITEMS (INCLUDING ALL INSTRUCTIONS AND ACCESSORIES THAT ACCOMPANIED IT) FOR REFUND. SHIPPING AND HANDLING CHARGES ARE NOT REFUNDABLE.* IF THE RETURN IS DUE TO OUR ERROR ALL SHIPPING CHARGES WILL BE REFUNDED TO THE ORIGINAL CREDIT/DEBIT CARD OR ACCOUNT USED FOR PAYMENT (WITHIN 7 BUSINESS DAYS OF THE DAY YOUR RMA WAS APPROVED.)
* WE ARE UNABLE TO PROCESS EXCHANGES. PLEASE RETURN THE ITEM OR ITEMS AND MAKE A SEPARATE PURCHASE FOR A REPLACEMENT.* EIRONONS.COM, RESERVES THE RIGHT TO CHARGE A MIN.50% RESTOCKING FEE FOR THE PROCESSING OF A RETURNED PRODUCT OR PRODUCTS.
FOR EXAMPLE: IF YOUR ORDER COST $3.49 + SHIPPING OF $4.00 YOUR ORDER WOULD EQUAL $7.49, NOW IF YOU WANTED TO RETURN YOUR ORDER FOR SOME REASON TAKE AWAY THE SHIPPING CHARGE OF $4.00 + THE 50% RESTOCKING FEE AND YOU WOULD GET BACK IN RETURN $1.75 OF THE $7.49
ALL RETURNS MUST BE PREAUTHORIZED BY A MEMBER OF THE CUSTOMER SERVICE TEAM, ALL RETURNS MUST BE LABELED WITH AN APPROPRIATE RMA #. PACKAGES SENT WITHOUT AN RMA # WILL BE REFUSED AND RETURNED TO YOU AT YOUR COST.
TO OBTAIN AN RMA #, PLEASE USE OUR CONTACT US FORM
BY SUBMITTING AN RMA REQUEST, YOU CONFIRM ALL TERMS IN THIS RETURN POLICY. IF YOUR REFUND REQUEST IS APPROVED, EIRONONS.COM WILL EAMIL YOU AN RMA #.